Shipping policy

Shipping Policy

Thank you for shopping with Vera Kudrina Jewellery.

 Order Processing
Orders are typically processed within 1–3 business days after payment has been received. You will receive a confirmation email once your order has been dispatched.

Shipping
We ship to the destinations available at checkout. Shipping costs and estimated delivery times are calculated and displayed during the checkout process.

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, customs processing, or public holidays.

Tracking
Where available, tracking information will be sent to you by email once your order has been shipped.

Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their local authorities.

Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. Vera Kudrina Jewellery cannot be held responsible for delays or lost parcels resulting from incorrect address information provided by the customer.

Lost or Damaged Parcels
If your order arrives damaged or has not arrived within the expected delivery timeframe, please contact us as soon as possible at verakudrinainfo@gmail.com, and we will do our best to assist you.

Contact Us
If you have any questions about shipping or your order, please contact us at verakudrinainfo@gmail.com.